Privacy Policy — myBuilding

Last updated: 2026-10-27

Data we collect

Your name and phone number (your sign-in identity), email if added, and profile picture if you upload one. Building data: units and roles, dues, charges, payments and receipts, cash balances and hand-overs, expenses, maintenance requests and their photos, polls, uploaded documents, chat messages with their attachments, visitor passes (the guest’s name, number if entered, and arrival times), amenity bookings, and answers to emergency alerts (safe / need help).

Location

If the building admin sets a maximum distance for opening the gate or door, the app asks for your phone’s precise location only at the moment you tap “Open”; it never tracks you in the background. We keep the position and distance with the opening record, and the building admin can see it for security. You can refuse the permission; the gate then opens only where no distance rule applies.

How we use it

Only to run the service: showing building data to the people it belongs to, working out dues and balances, issuing and verifying receipts, sending notices, and providing support. We do not use your data for advertising and do not sell it.

Who sees your data

The building admin and money holders see the residents’ and money data their work needs. People of the same unit see each other. In chat, people appear by name and picture only; phone numbers are shown to the building admin only. The receipt check page shows what the receipt shows, with names shortened.

Payments

Payments go through Apple or Google; we never receive your card details. We receive only the purchase identifier, the product bought, the building it was bought for and the payment status (and the renewal date of older subscriptions), to verify it.

WhatsApp and notifications

When a building links a WhatsApp number, we send notices from it to residents’ numbers. We store your device token to send in-app notifications.

Device and usage information

We record the app version, operating system and last-seen time, to know which versions are in use and manage updates, and the single signed-in device session.

What we don’t do

We don’t sell your data, share it with advertisers, or track you across other apps or websites.

Retention and account deletion

We keep a building’s data while the building uses the service, including while it is paused, so it returns as it was when it subscribes. You can delete your account yourself in the app: “Settings” → “Delete my account”. Your login, name, number, picture, devices and notifications are erased at once; charges and receipts stay in the building’s accounts under “deleted user”, without your details. To delete a whole building’s data, contact us through “Support” in the app; we delete it from our servers within 30 days, and it may remain in backups for a limited time after.

Contact

For any privacy question, use “Support” in the app.